Shipping Methods

On our B2B e-commerce, shipping is done by express courier to ensure fast and reliable delivery.

The amount and method of shipment are agreed on the basis of the specific characteristics of each order, such as the weight and destination of the goods.

Shipping methods

After receiving your order, we will calculate the shipping costs and send you a detailed summary. The cost of shipping depends on:

• Weight and volume of the goods: the cost varies according to the total weight and size of the parcel.
• Destination: rates may differ between domestic and international shipments.
• Any specific requests: for special requirements, such as insured or priority delivery shipments, a tailor-made quote will be provided.

Once the shipment details have been confirmed and payment has been received, the order will be handed over to the express courier and you will be provided with a tracking number, which will allow you to monitor the status of the delivery in real time.

Delivery Time

Delivery times vary depending on the destination and availability of the goods, but are generally as follows:

• Italy: 24-72 working hours from courier pick-up.
• Europe and International: times may vary depending on the country of destination and customs formalities.

For special requirements, such as urgent or non-standard shipments, please contact us before placing your order so that we can assess the best solution.

Receipt of Goods and Parcel Inspection

Upon delivery, we advise you to:

Check the integrity of the parcel before signing the delivery note. If you notice any obvious damage, report it immediately to the courier and mark the receipt "Accepted with reservation".

Check the contents as soon as you receive the package. Any anomalies should be reported within 24 hours of delivery by sending a communication to our customer service.

Contact and Assistance

If you have any doubts or queries about shipping methods, please contact our customer service.

We are here to offer you the best possible support!